Haven Home Hub – The Best place to Buy

Hassle-Free Returns & Exchanges at Haven Home Hub

We want you to love your purchase! If you’re not completely satisfied, our return policy makes it easy to get a refund or exchange.

Return Eligibility:

• Items must be returned within 30 days of delivery.
• Products must be unused, in original packaging, and in resellable condition.
• Custom-made or final sale items are not eligible for return.

How to Initiate a Return:

1. Contact our customer support team to request a return authorization.
2. We’ll provide you with a return shipping label (for eligible returns).
3. Pack your item securely and send it back within the return window.

Refund Process:

• Once we receive and inspect your return, refunds will be processed within 5-7 business days.
• Refunds will be issued to your original payment method.
• Shipping fees are non-refundable unless the return is due to an error on our part.

Exchanges:

Need a different size or color? We offer easy exchanges! Contact us to arrange a swap, and we’ll process your replacement once we receive your return.

Damaged or Defective Items:

If you received a damaged or defective item, please notify us within 48 hours of delivery, and we’ll send a replacement at no extra cost.

Non-Returnable Items:

• Gift cards
• Personalized or custom-made products
• Clearance or final sale items

For any questions, reach out to our friendly customer support team—we’re happy to help!